Verifying Your cuan18 Account
Account verification on cuan18 is a one-time process that protects your balance and makes sure withdrawals go to the right wallet. We ask for a copy of a valid government-issued ID and a quick confirmation that the e-wallet registered on your account belongs to you. Upload your documents through the verification section in account settings — the same page where your DANA,
OVO or GoPay details are stored. Once our team reviews your submission, your account moves to verified status and the withdrawal process becomes smoother on every future request.
- Prepare your ID — Have a clear photo or scan of your government-issued ID ready — it needs to show your full name and ID number.
- Upload via account settings — Go to the verification section inside your cuan18 account settings and upload your ID document through the form provided.
- Confirm your e-wallet — Confirm that the DANA, OVO or GoPay number on your account matches the wallet you intend to use for withdrawals.
- Await team review — Our team checks your submission and updates your account status. You'll see the result reflected in your account wallet page.